Terms and Conditions clubb99 – Complete Guide to Using the Platform

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and clubb99 ("Platform", "we", or "us"). This document governs your access to and use of the clubb99 platform, including the website, mobile app, and all related services.

By registering an account, making a deposit, clicking the "Agree" button, or simply using any part of the clubb99 platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you disagree with any part of these Terms, please stop using the platform immediately.

To register and use clubb99 services, you must meet the following requirements:

• At least 18 years of age at the time of registration
• Malaysian citizens or permanent residents who are eligible to use this service under local law
• Registering only one personal account – in your own name, not on behalf of anyone else
• Providing accurate, complete, and up-to-date registration information at all times
• Never listed on any gambling self-exclusion program

Clubb99 reserves the right to reject registration applications without providing a reason. Accounts registered with false or misleading information will be suspended and all balances may be forfeited subject to investigation.

Clubb99 implements strict Know Your Customer (KYC) procedures as part of our commitment to platform security and regulatory compliance.

Before making your first withdrawal, or when requested by the clubb99 team, members are required to submit the following identity verification documents:

• A clear and valid copy of your national ID (MyKad) or passport
• Proof of address – a utility bill or bank statement issued within the last 3 months
• Proof of ownership of the registered payment method (screenshot or statement)

The verification process is typically completed within 1 to 2 business days. Failure to submit the required documents within the specified timeframe may result in a temporary suspension of withdrawal access.

Clubb99 supports a range of fast and secure payment methods to facilitate deposits and withdrawals for members in Malaysia. All transactions are processed through an integrated system protected by 256-bit SSL encryption.

General deposit rules:

• Minimum deposit amounts vary by payment method (check the deposit page for current figures)
• All deposits must be made under the same account holder's name — no third-party deposits are permitted.
• Clubb99 does not charge any processing fees for deposits

Withdrawal rules:

• Withdrawals are only processed to a bank account or e-wallet that has been registered and verified under the member's name.
• The first withdrawal requires completed KYC verification.
• Withdrawal processing times typically range from 15 minutes to 1 business day, depending on the payment method.
• Clubb99 reserves the right to request additional verification for withdrawals exceeding certain limits.

Clubb99 offers a variety of bonuses and promotions from time to time to reward both new and existing members. All bonuses are subject to specific terms and conditions that must be met before any bonus-related wins can be withdrawn.

• Each bonus has its own wagering (rollover) requirement — read the promotion terms carefully before claiming.
• Welcome bonuses are only available to new members making their first deposit
• Clubb99 reserves the right to void bonuses if there is evidence of misuse or fraud.
• Some games may be excluded from contributing to bonus rollover requirements — check the respective promotion terms.
• Accounts registered solely to claim bonuses with no genuine intent to play will be suspended

All games offered in the clubb99 lobby are powered by software from licensed third-party providers. clubb99 does not modify or interfere with the mechanics or outcomes of any game.

• Game results are final and cannot be disputed provided the system is functioning correctly
• In the event of a technical disruption during a game, the bet will be voided and the balance restored to its pre-disruption state.
• Clubb99 is not liable for any losses arising from a failure of the user's internet connection.
• Any attempt to manipulate or hack the gaming system is a serious violation that will be reported to the authorities.

The following are strictly prohibited on the clubb99 platform and may result in immediate account closure and legal action where applicable:

• Registering more than one account (duplicate accounts)
• Sharing your account with others or playing on behalf of another person
• Use of bots, automation software, or any tool that gains an unfair advantage
• Money laundering or using the platform for any unlawful financial activity
• Providing false information during registration or the KYC process
• Attempts to hack, breach, or interfere with the platform's security systems
• Colluding with other players to cheat the game system

You are solely responsible for keeping your clubb99 account login credentials secure, including your username and password. clubb99 will never ask for your password through any communication channel.

• Use a strong, unique password – a combination of uppercase letters, lowercase letters, numbers, and symbols
• Enable two-factor authentication (2FA) for an additional layer of protection
• Do not share your login credentials with anyone, including family members
• Log out of your account after every session, especially on shared devices
• Contact clubb99 support immediately if you suspect unauthorized access to your account

Clubb99 is not liable for any losses resulting from a user's negligence in safeguarding their account credentials.

Members may request account closure at any time through clubb99 customer support channels. Prior to closure, any remaining balance may be withdrawn subject to the relevant verification process.

Clubb99 reserves the right to close or suspend any member's account without prior notice under the following circumstances:

• Breach of any provision of these Terms
• Suspected fraudulent activity or money laundering
• Failure to submit KYC documents within the specified timeframe
• Accounts that have been inactive for more than 12 consecutive months
• Request from competent authorities

The clubb99 platform is provided on an "as is" and "as available" basis. To the extent permitted by law, clubb99 makes no warranties, express or implied, regarding the availability, accuracy, or suitability of the platform for any particular purpose.

Clubb99 is not liable for:

• Losses arising from service disruptions due to maintenance or technical factors beyond our control
• Indirect, consequential, or special losses under any circumstances
• Losses resulting from third-party failures including banks, e-wallet providers, or game providers
• Internet connection failures on the user's end that affect a gaming session

Clubb99 is committed to promoting responsible gaming among all members. We believe gambling should remain purely entertainment, not a source of income or a way to resolve financial difficulties.

Clubb99 provides the following tools to help members manage their gaming activity:

• Self-configurable daily, weekly, and monthly deposit limits
• Customizable loss limits and playing session limits
• Temporary self-exclusion options (1 day to 6 months) or permanent self-exclusion
• Access to support resources and information on problem gambling

Clubb99 reserves the right to modify, amend, or update these Terms at any time. Amendments take effect immediately upon being published on this platform, or on a specified date stated in the relevant notice.

It is your responsibility to review these Terms periodically to stay informed of the latest version. If you disagree with any amendment, you have the right to close your account before the effective date of the change.

For any enquiries regarding these Terms and Conditions, please contact the clubb99 support team via live chat, available 24/7 within the platform.