Your privacy is more than a legal obligation to us — it is a core value of clubb99. This document transparently explains how we handle your personal data.
Last Updated: 1 January 2026All data transmitted between your device and clubb99 servers is protected with the highest level of encryption — the same standard used by financial institutions.
Clubb99 has never sold, rented, or commercialized members' personal data to third parties. Your information is used solely for the purposes stated in this policy.
Clubb99 members have full rights to access, amend, download, or request deletion of their personal data at any time through the account panel.
Clubb99 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring every aspect of data handling meets local legal requirements.
This Privacy Policy ("Policy") describes how clubb99 ("we", "Platform") collects, uses, stores, and protects your personal information when you use our platform, website, mobile app, and related services.
We take our responsibilities under Malaysia's Personal Data Protection Act 2010 (PDPA) seriously and are committed to ensuring your personal data is handled with full respect, transparency, and security at all times.
By using the clubb99 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this Policy, please discontinue use of the platform.
This Policy may be amended from time to time in line with legislative changes or industry best practices. Any material changes will be communicated to members via in-platform notifications or their registered email.
Clubb99 collects personal information in various ways depending on how you interact with our platform. Below are the main categories of data we collect:
Information you provide directly:
Information collected automatically:
Clubb99 only collects data that is genuinely necessary for the stated purposes. We do not collect sensitive information such as biometric data, health records or religious/racial information unless required by law.
Personal data collected by clubb99 is used solely for legitimate purposes directly related to delivering the platform's services to you:
Clubb99 will not use your data for third-party marketing purposes or sell your profile to advertising companies. Promotional communications from clubb99 itself will only be sent according to the notification preferences you have set in your account.
In line with sound data protection principles, clubb99 ensures every instance of personal data processing has a lawful basis. The following are the bases we rely on:
Clubb99 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, under certain limited circumstances, we may share information with the following parties:
All third parties receiving data from clubb99 are bound by data protection agreements that require them to handle such information to the same or higher security standards that we uphold.
Protecting member personal data is the highest technical priority at clubb99. We implement multiple layers of security to ensure your data cannot be accessed, modified or stolen by unauthorised parties.
All data is transmitted using TLS 1.3 protocol with 256-bit SSL encryption. Data stored in our databases is also encrypted using the AES-256 standard.
Only designated staff with a legitimate business need are permitted to access member personal data. All access is logged and continuously monitored.
Active monitoring systems operate around the clock to detect any suspicious activity, unauthorised access attempts or system anomalies.
Clubb99 conducts regular security audits by independent cybersecurity experts to identify and address any vulnerabilities before they can be exploited.
In the event of a data breach, clubb99 has a clear response procedure — including notification to affected members within the timeframe required by law.
Clubb99 only retains your personal data for as long as necessary to fulfil the purposes stated in this Policy or as required by law:
Once the retention period expires, data will be securely deleted or anonymised in accordance with approved data disposal procedures.
As a clubb99 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
| Your Rights | Description | Status |
|---|---|---|
| Right of Access | Request a copy of all personal data we hold about you | Available |
| Right to Rectification | Correct inaccurate or incomplete data in your profile | Available |
| Right to Erasure | Request deletion of your personal data, subject to legal obligations | Available |
| Right to Data Portability | Receive your data in a machine-readable format | Available |
| Right to Object | Object to the processing of your data for direct marketing purposes | Available |
| Right to Restrict Processing | Request restriction of data processing under certain circumstances | Available |
To submit any request relating to the rights above, contact the clubb99 support team via live chat on the platform. We will process your request within 14 business days.
Clubb99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help the platform remember your preferences and settings.
Types of cookies we use:
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality.
In operating the clubb99 platform, some personal data may be processed or stored on servers located outside Malaysia, primarily in the Asia Pacific region, for infrastructure and data security purposes.
Every cross-border data transfer is carried out with adequate safeguards, including:
Clubb99 does not direct our services to individuals under the age of 18. We do not knowingly collect personal data from minors.
Should we discover that personal data of a minor has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed. If you believe your child has registered a clubb99 account, please contact our support team immediately.
The clubb99 platform is strictly for adults aged 18 and above. Parents and guardians are encouraged to enable parental controls on shared devices to prevent unauthorised access.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us.
Ways to reach the clubb99 privacy team:
We are committed to addressing every privacy query or complaint seriously and within a reasonable timeframe. If you are unsatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
At clubb99, data protection is not a side project — it is built into the way we design every system and process.
Clubb99 only collects data that is strictly necessary. We do not collect data "just to have it" — every piece of information we retain has a clear and justifiable purpose.
Privacy protection is built into every clubb99 platform feature from the ground up — not added as an afterthought after the system is built. This ensures your privacy is structurally safeguarded.
In the event of a security incident involving member data, clubb99 is committed to notifying affected members within the stipulated timeframe and taking immediate remedial action.
Join over 200,000 members who trust clubb99 not only for an exciting gaming experience, but also for serious and transparent data protection.